Erridoxs
Legal

Privacy

What information we handle when you visit the site or buy a product.

Draft for review. This page is a starting draft and has not been checked by a lawyer. Replace the [bracketed placeholders], check it against how the finished site really works, then remove this box.

Who is responsible

[ADD YOUR NAME OR BUSINESS NAME] runs Erridoxs and is responsible for the personal information described here. Contact us through the contact page.

What we handle

  • When you buy: your payment is handled by [ADD YOUR PAYMENT PROVIDER], which collects your name, email address and payment details. We receive details of the order, such as your email address, what you bought and when. We do not see or keep your full card details.
  • When you email us: we keep your message and email address so we can reply.
  • When you visit the site: this site does not ask you to create an account. [CHECK WHETHER YOUR WEB HOST OR ANY ANALYTICS TOOL RECORDS VISITS OR SETS COOKIES, AND DESCRIBE IT HERE.]

Why we use it

  • To deliver what you bought and handle any problem with your order.
  • To keep records we are required to keep, such as for tax.
  • To reply to your messages.

Who else sees it

Your payment provider and our web host handle information on our behalf. We do not sell your personal information. [LIST ANY OTHER SERVICE THAT HANDLES CUSTOMER INFORMATION.]

How long we keep it

We keep order records for [ADD HOW LONG, AFTER CHECKING WHAT YOU MUST KEEP] and emails for [ADD HOW LONG].

Your rights

Under UK data protection law you can ask to see the information we hold about you, ask us to correct or delete it, and object to how we use it. Contact us to do any of these.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this page. The date it was last changed is [ADD DATE].